We specialise in helping professional services organisations scale efficiently, optimise resource utilisation, and drive predictability using Kantata SX.
We understand that high-growth firms and enterprise organisations navigate complex operational shifts. Whether you are executing a merger of multiple Salesforce instances, managing a divestiture on a critical timeline, transitioning from a standalone PSA solution to a fully integrated CRM (or vice versa), we provide the strategic roadmap to get you there.
However complex the shift, the outcomes you can expect remain the same!
Scalable Growth
Increase revenue and headcount without a linear increase in administrative overhead.
Total Visibility
Real-time dashboards for Resource Utilisation, Project Margins, and Pipeline Health.
Operational Excellence
Automated period-end closures and accurate, data-driven forecasting.
The Goal
Transforming your PSA from a simple tool into a strategic engine for growth.
Our Kantata Services
Service
Focus Area
Kantata Implementation
Implementation Service: Rapid, best-practice deployment tailored to your specific business model and the competitive advantages you need to sustain. Delivered predictably on time and to budget by consultants with over a decade of platform heritage.
Kantata Advisory
Advisory Service: Strategic guidance to optimise workflows, enable your long term business objectives maximise ROI on the platform. We bridge the gap between complex system architecture and real-world execution, providing a trusted roadmap to scale your operations, protect your margins, and make Kantata sustain your business’s competitive advantage.
Felber SPARK
Evolution or M&A: Specialist support for post-implementation users to exploit advanced features, seamlessly integrate disparate systems, and confidently navigate major business transitions.
Business Growth without significant increases in administrative costs.
Real-time views of business health and delivery portfolios.
Pragmatic and efficient support of your merger, acquisition and divestment strategies.
Improving the ROI if your initial Kantata investment.
Improving your users’ experience.
Felber TEMPO
Managed Service: Whether you have a temporary staff shortage or eliminating non-core payroll costs. Ongoing administrative support, system health, and outsourced operations.
Process Automation
Process Automation: Connecting critical business systems to eliminate redundant manual data entry, streamline cross-platform workflows, and drastically reduce revenue leakage. By automating the handoffs between your CRM, Kantata PSA, and financial ecosystems, we ensure data moves instantly and accurately, freeing your senior delivery teams from administrative burdens and giving leadership total confidence in their operational data.
Frequently Asked Questions
How do you ensure our team can manage on their own after you leave?
At Felber Consulting, we don’t treat knowledge transfer as a final “handover” task. Instead, we embed it into the DNA of the project from day one. Our goal is to ensure that by the time we “leave the keys,” your team has already spent months in the driver’s seat. We don’t just build the house; we provide a bespoke owner’s manual and “leave the keys” with your internal Super Users, ensuring they are fully trained to drive the system, while our Felber TEMPO service remains available as a 24/7 roadside assistance plan if you ever need us.
With your permission, we can update your records with Kantata so that their support agents are aware of changes to your configuration whenever you raise a future ticket.
How long does a typical Kantata SX implementation take?
A standard Kantata SX lementation usually takes between 3 to 6 months. While smaller, standard deployments can be completed toward the shorter end of that window, larger global enterprises or those with complex systems integrations may require a longer duration to ensure a seamless transition. We will help you spend the most time on the processes that provide your business with the most significant contribution to sustainable competitive advantage.
How can Kantata SX help my professional services firm scale without increasing administrative headcount?
Many firms struggle with “linear scaling,” where every new consultant requires more back-office support. Kantata SX, implemented through KSX Implementation, breaks this cycle by using Process Automation to handle period-end closures and data entry. This allows your firm to increase revenue and headcount while keeping administrative costs flat.
Automation opportunities come from surfacing features from Kantata SX and from interfaces with related Enterprise Systems.
We are going through a merger/acquisition; how can Felber SPARK assist with our PSA transition?
M&A activity often creates fragmented data and system silos. Felber SPARK is a specialist service designed for mature users facing business transitions. We provide pragmatic support for mergers, acquisitions, and divestments, ensuring your Kantata instance is consolidated, system integrations are maintained, and the platform evolves to support the new corporate structure.
We will help you prioritise the Day 1 must-have features to enable the transaction to take place on time and then devise a catch-up phase to help you exploit all the longer term efficiencies
What is the difference between Kantata Advisory and Felber TEMPO managed services?
Kantata Advisory is strategic; it focuses on optimising workflows, maximising ROI, and aligning the platform with long-term business goals.
Felber TEMPO is an ongoing Managed Service. Whether you have a temporary staff shortage or are eliminating non-core payroll costs, it acts as your outsourced operations team, providing day-to-day administrative support, system health checks, and routine maintenance to ensure the engine keeps running smoothly.
Not sure which Kantata service fits your current challenge?
You know where your business needs to be and you just need a partner you can trust to get you there. Tell us where things are slipping, and our veteran team will map out the exact implementation, advisory, or managed support path to deliver results on time and to budget.
