Starting with a review of a new organisation to deliver Cloud services our relationship with this UK Government client built rapidly as we helped them create and launch a transformation programme to deliver their challenging growth strategy, working closely to define and agree the right business outcomes with extremely busy front-line operations staff. We continued to coach the teams through implementation using our ‘agile transformation’ approach supporting them in achieving some stunning improvements in employee engagement as reflected in this client’s annual staff engagement survey.
once again for those not getting it : 980 is not the number who died today. Just the number they announced of those who died in hospital. The real number of extra dead in 24 hours - including those not yet announced, those in care homes, at home, etc - could be hundreds more